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PRIVACY POLICY

Last updated: January 2026

This Privacy Policy explains how Caroline Latus | Travel Business Mentor (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, make an enquiry, or book travel through us.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

Information you provide directly

We may collect:

  • Full name

  • Email address

  • Contact number

  • Travel enquiry and booking details

  • Family or group details relevant to travel (e.g. number of travellers, children’s ages)

  • Any information you submit via enquiry or lead forms

Information collected automatically

We may collect data through cookies and tracking technologies, including:

  • IP address

  • Device and browser type

  • Pages visited and time spent on site

  • Referring websites

This may include tools such as:

  • Google Analytics

  • Google Ads (remarketing)

  • Meta Pixel

  • CookieYes (GDPR consent management)

2. How We Use Your Information

Your data may be used to:

  • Respond to enquiries and provide information

  • Arrange and manage travel bookings

  • Communicate about your enquiry or booking

  • Improve website performance and user experience

  • Run targeted advertising and remarketing campaigns (with consent)

  • Comply with legal and accounting obligations

We do not sell your personal data.

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent – marketing communications, cookies, and remarketing

  • Contract – preparing or managing a travel booking

  • Legitimate interest – business operations and website functionality

  • Legal obligation – record keeping and compliance

4. Cookies & Tracking

This website uses cookies to:

  • Ensure site functionality

  • Analyse website traffic

  • Support advertising and remarketing campaigns

You can manage or withdraw your cookie consent at any time using the CookieYes GDPR banner.

5. Sharing Your Information

Your information may be shared with:

  • Travel suppliers, tour operators, airlines, and accommodation providers

  • Payment providers (where applicable)

  • Advertising platforms (Google, Meta) where consent is given

  • Website hosting and technical service providers

Only information necessary to provide the service is shared.

6. Data Storage & Security

All personal data is stored securely using appropriate technical and organisational measures in line with UK GDPR.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact:
Email: info@carolinelatus.com

8. Data Retention

We retain:

  • Enquiry data for up to 12 months

  • Booking-related data for up to 7 years

  • Cookie data in line with your consent preferences

9. Contact Information

Caroline Latus | Travel Business Mentor
Email: info@carolinelatus.com
United Kingdom